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1. Return and exchange standards: Within seven days after receiving the goods, clothes that have not been cut, worn, or washed by the elevator that do not match the size can be returned or exchanged;

2. Return and exchange process: Please contact customer service personnel first to take photos of the product where there are problems and transmit them to customer service personnel

3. Documents to be submitted for returning or exchanging goods: pictures of damaged goods, screenshots of chat records between both parties, pictures of missing or missing shipments, pictures of wrong shipments, and quality problem certificates.

4. Refund Cycle and Refund Method: Commodity Refund Method The mall will refund the payment according to the original payment method. Generally, it takes 15 working days.